Terms of service

# TERMS OF SERVICE

**Last Updated:** July 11, 2026

Welcome to Enzora. These Terms of Service ("Terms") govern your access to and use of the website enzoraclub.com (the "Site") and your purchase of products from Enzora Club ("Enzora," "we," "us," or "our"). [Upon entity registration, replace with: The Site is operated by [COMPANY LEGAL NAME], a [STATE] limited liability company.]

**PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 14) THAT AFFECT YOUR LEGAL RIGHTS.**

By accessing the Site, joining our waitlist, or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.

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## 1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to make a purchase on the Site. The Site is intended for use by adults. Our products are designed for children, but all purchases must be made by a parent, guardian, or other adult.

## 2. Products

Enzora sells children's sunglasses and related accessories. All products are UV400 rated and polarized as described on the applicable product page.

**Product use and supervision.** Our sunglasses are designed for everyday recreational use by children within the age ranges indicated on each product page. They are sunglasses, and are not safety glasses, sports goggles, or protective eyewear, and are not intended for viewing the sun directly, including during solar eclipses. Adult supervision is recommended for children under 3 years of age. Age range indications are guidance for fit, and parents should assess suitability for their individual child.

**Product accuracy.** We make reasonable efforts to display our products accurately, but we do not guarantee that colors and details on your screen exactly match the physical product. We reserve the right to correct errors in product descriptions, pricing, and availability, and to limit quantities, at any time.

## 3. Pre-Orders and the Founding Collection

Certain products are offered on a **pre-order, made-to-order basis** as part of our Founding Collection. By placing a pre-order, you acknowledge and agree to the following:

- **Delivery timeline.** The estimated delivery window is stated on the product page and at checkout before you complete your purchase (currently estimated at 4 to 6 weeks from the date of order). This is an estimate, and minor variations may occur.
- **Payment timing.** Your payment method is charged at the time you place your order.
- **Free cancellation before shipment.** You may cancel your pre-order at any time before it ships, for any reason, and receive a full refund to your original payment method. To cancel, contact us at support@enzoraclub.com with your order number.
- **Delays.** If we are unable to ship within the estimated window, we will notify you promptly, provide a revised shipping date, and offer you the option to either consent to the new date or cancel for a full refund, consistent with the FTC Mail, Internet, or Telephone Order Merchandise Rule.
- **After shipment.** Once your order ships, our standard Refund & Return Policy applies.

## 4. Orders, Pricing, and Payment

All orders are subject to acceptance by us. We may refuse or cancel any order for reasons including suspected fraud, pricing or listing errors, or product unavailability; if we cancel your order, we will refund any amount charged.

All prices are listed in U.S. dollars and exclude applicable taxes and shipping charges, which are calculated at checkout. You represent that you are authorized to use the payment method you provide. Payments are processed by third-party payment processors, and by submitting payment information you authorize us and our processors to charge the total order amount.

**Discount codes** (including launch codes such as FIRSTLIGHT) are subject to the terms stated at the time of the offer, cannot be exchanged for cash, may not be combined with other offers unless expressly stated, and may be modified or withdrawn at any time.

## 5. Shipping and Risk of Loss

Shipping terms, carriers, and timelines are described in our Shipping Policy, which is incorporated into these Terms. Title to and risk of loss for products pass to you upon our delivery of the products to the carrier. We are not liable for delays caused by carriers, customs, weather, or other events beyond our reasonable control.

## 6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms. In summary: pre-orders may be cancelled for a full refund at any time before shipment, and shipped products may be returned within the window and under the conditions described in the Refund & Return Policy.

## 7. Waitlist and Marketing Communications

By joining our waitlist or subscribing to our emails, you consent to receive marketing communications from Enzora. You may unsubscribe at any time. Joining the waitlist does not reserve inventory, guarantee pricing, or constitute an order.

## 8. Intellectual Property

The Site and all of its content, including the Enzora name, logo, taglines (including "Into the light."), product names, character designs, images, video, text, graphics, page layouts, and the look and feel of the Site, are owned by or licensed to Enzora and are protected by trademark, copyright, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Site without our prior written permission.

## 9. User Content

If you submit, post, or share content relating to Enzora or our products, including reviews, photos, videos, comments, or social media posts that you tag with our handles or hashtags or that you permit us to use ("User Content"), you grant Enzora a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, and distribute that User Content in connection with our business, including on the Site, in advertising, and on social media, without further notice or compensation.

You represent that you own or have the necessary rights to your User Content, that it does not infringe any third party's rights, and that, **if your User Content includes images of a child, you are the child's parent or legal guardian or have obtained the parent's or guardian's consent.**

We may remove or decline to use any User Content at our discretion. If you would like content featuring your child removed from our channels, contact us at support@enzoraclub.com and we will act promptly.

## 10. Prohibited Conduct

You agree not to: (a) use the Site for any unlawful purpose; (b) interfere with or disrupt the Site, its servers, or its security features; (c) use bots, scrapers, or automated means to access the Site or purchase products; (d) misrepresent your identity or affiliation; (e) resell products purchased from the Site on a commercial basis without our written consent; or (f) infringe the intellectual property or other rights of Enzora or any third party.

## 11. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR REQUIRED BY APPLICABLE LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, AND NOTHING IN THESE TERMS LIMITS ANY NON-WAIVABLE CONSUMER PROTECTION RIGHTS YOU MAY HAVE, INCLUDING UNDER PRODUCT SAFETY LAWS.

## 12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENZORA AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THIS SECTION LIMITS LIABILITY FOR PERSONAL INJURY CAUSED BY A DEFECTIVE PRODUCT WHERE SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW, OR FOR OUR GROSS NEGLIGENCE, FRAUD, OR WILLFUL MISCONDUCT.

## 13. Indemnification

You agree to indemnify and hold harmless Enzora and its owners, officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms, your User Content, or your misuse of the Site or products.

## 14. Dispute Resolution: Arbitration Agreement and Class Action Waiver

**PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.**

**Informal resolution first.** Before initiating arbitration, you agree to contact us at support@enzoraclub.com and attempt in good faith to resolve the dispute informally for at least 30 days.

**Binding arbitration.** Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product purchased from us will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act governs this agreement to arbitrate. The arbitration will be conducted in English, by a single arbitrator, and may be conducted remotely or, if in person, in the county of your residence in the United States. The arbitrator's award may be entered in any court of competent jurisdiction.

**Exceptions.** Either party may (a) bring an individual claim in small claims court, or (b) seek injunctive or other equitable relief in court to protect intellectual property rights.

**Class action waiver.** YOU AND ENZORA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder shall proceed in arbitration.

**Opt-out.** You may opt out of this arbitration agreement by emailing support@enzoraclub.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other provision of these Terms.

**Costs.** Payment of filing and arbitration fees will be governed by the AAA Consumer Arbitration Rules. We will not seek attorneys' fees or costs from you in arbitration unless the arbitrator determines your claim is frivolous.

## 15. Governing Law

These Terms and any dispute arising out of them are governed by the laws of the State of [Delaware], without regard to its conflict of laws principles, and by the Federal Arbitration Act with respect to Section 14. Where arbitration does not apply, you and Enzora consent to the exclusive jurisdiction of the state and federal courts located in [Delaware].

## 16. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Changes apply prospectively and will not alter the terms applicable to orders already placed. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

## 17. General

These Terms, together with the Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the entire agreement between you and Enzora regarding the Site and your purchases. If any provision is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them in connection with a business transfer. Neither party is liable for delay or failure caused by events beyond its reasonable control.

## 18. Contact

Email: support@enzoraclub.com